The phone
A person answers
No call centre and no ticket number. William Morton runs the business and follows jobs up himself, so whoever you speak to is the person who sorts it.
One patch.
One team.
One number.
First Stop is an Auckland electrical and air conditioning contractor working out of St Johns. Most of our work comes from property managers and from people our customers told about us, which is a quieter way of saying we'd rather do the job properly than advertise.
Based
145b Morrin Road
St Johns, Auckland
St Johns, Auckland
Covering
All of Auckland
At home in the east
At home in the east
General Manager
William Morton
What we're like
to deal with.
01 — The honest version
The price
Published, not negotiated
Our full rate card is on the website. Most electricians won’t do that. It means you can check the number before you ring and there’s nothing to discover on the invoice.
The advice
Including when it costs us
If repairing is cheaper than replacing, we’ll say so. If two wall units will do what a ducted system would, we’ll say that too.
The paperwork
Right the first time
Certificate of Compliance on prescribed work, and a Certificate of Verification for your insurer when they ask. Property managers get it without chasing.
Quality Assured
Master Electrician.
02 — Credentials
As a Quality Assured Master Electrician, we safeguard the quality of our work with a $20,000 workmanship guarantee.
QA certification isn't a sticker you buy. Master Electricians vet the business — safety, competency and compliance — and keep checking. It means the guarantee behind our work doesn't depend on us still being here.
CredentialDetailCovers
Quality Assured Master ElectricianCertifiedSafety · competency · compliance
Workmanship guarantee$20,000Via Master Electricians
Public liability insurance$5mResidential & commercial sites
Registered electrical workersAll staffCertificate of Compliance issued
What people
actually say.
03 — Customers
“We have been using First Stop Electrical for many years and have always received exceptional service. There has recently been a change in ownership, but I’m pleased to say the high level of service and quality of workmanship has continued without missing a beat.”
“I had a tricky installation job that needed to be completed before the weekend. William and the team excelled themselves. On time and on budget.”
04 — Get us out
Tell us the job.
We'll price it
properly.
Our estimators can price most work within 24 hours without coming out at all. If the job does need eyes on it, that visit costs you nothing.